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Quality

BOOST PRODUCT QUALITY AND CUSTOMER SATISFACTION WITH ODOO'S QUALITY APP
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  • 12 March 2025 by
    Empowerion Pty Ltd, Odoo Team
    | No comments yet

    Quality is paramount to our success. While we always strive for high performance, occasional exceptions highlight the importance of robust quality control. Product quality, defined by meeting customer expectations, industry standards, and performance requirements, is critical. It ensures reliability, durability, and functionality, ultimately driving customer satisfaction and strengthening our brand reputation.

    Odoo's Quality App: Your Key to Achieving Exceptional Quality

    Odoo's Quality App provides the tools we need to consistently meet and exceed quality standards. It offers flexible quality checks tailored to our specific needs, easy management of quality control points, and efficient handling of quality alerts for continuous improvement.

    Example: Implementing a Pass/Fail Quality Control Point

    Let’s walk through a practical example of setting up a Quality Control Point with a Pass/Fail test. This will allow us to raise a quality alert if a product fails the check:

    (1) Creating a Quality Control Point

    • Navigate to Quality > Quality Control > Quality Control Point and create a new entry.
    • Operation: Select the specific operation where the quality check is to be performed (e.g., manufacturing, receiving).
    • Control Per: Define the basis of the check (e.g., per quantity, per product, per operation).
    • Control Frequency: Set the frequency of the check (e.g., always, daily, periodically).
    • Type: Choose the type of quality check. Odoo offers various options:
      • Instructions: Allows for step-by-step guidance.
      • Picture: Uses a visual standard.
      • Register Production: Integrates with production tracking.
      • Pass-Fail: A simple binary test.
      • Measure: Quantitative measurement.
      • Worksheet: Utilizes a structured worksheet.
      • Spreadsheet: Enables spreadsheet-based data entry and analysis.

    • Configuration Options:
      • Instructions: Provide clear instructions for performing the quality check.
      • Message if Failure: Display a specific message instructing users on what to do if the product fails.
      • Notes: Explain the purpose and importance of the quality check.

    (2) Creating a Manufacturing Order (or Inventory Order)

    • Create a Manufacturing Order (MO) or an Inventory Order as usual. Note that Quality checks work the same way on both types of orders.


    (3) Performing the Quality Check

    • Once the MO is confirmed, smart buttons will appear at the top. You can initiate the quality check by clicking the "Quality Check" button either on the smart buttons or within the manufacturing order itself.
    • A pop-up window will appear, guiding you through the quality check process.


    (4) Handling a Failed Quality Check

    • If the product fails the quality check (e.g., it failed the "Pass/Fail"), the system will provide instructions to create Quality Alert.


    (5) Creating a Quality Alert

    • Follow the prompt to create a Quality Alert. This will open a new window where you can document the issue and initiate corrective actions.


    Key Takeaways

    • Quality checks can be performed directly from Manufacturing Orders, Inventory Orders, or from the Shop Floor.
    • Pass-Fail quality checks are the most common and straightforward.
    • Worksheet quality checks require enabling the corresponding feature in Manufacturing > Configuration > Settings > Quality > Worksheet Checks. Custom worksheets can be created to suit specific needs.

    Bonus Tip: Automate Product Scraping Based on Quality Results

    To further streamline the process, you can configure Odoo to automatically move products that fail quality checks to scrap or failed location. This can be enabled in Inventory > Configuration > Settings by turning on the warehouse locations.

    The Quality App in Odoo helps businesses improve product quality by automating quality checks, reducing defects, and ensuring compliance. It integrates with Manufacturing, Inventory, and Purchasing, enabling seamless workflows. Key benefits include:

    • Automated Quality Control: Triggers quality checks at key stages.
    • Customizable Inspections: Define pass/fail criteria, measurements, and visual checks.
    • Non-Conformance Management: Tracks defects and suggests corrective actions.
    • Real-Time Reporting: Provides insights for continuous improvement.
    • Cost & Waste Reduction: Minimizes defects, rework, and operational costs.

    It enhances efficiency, compliance, and customer satisfaction while reducing quality-related costs.

    Enjoying this Odoo Power Tips series? Talk to one of our experts at Empowerion (Odoo Partner in Melbourne) and let us show you how using Odoo can boost the product Quality!


    Book an appointment Today!

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